Industries /Trades

Telephone surveys in the trades sector – HVAC, electricians and PV.

Trade businesses are an established target group. Whether HVAC contractors, electrical installers or PV installers – our interviewers know how to approach tradespeople and conduct quality interviews.

Trades target groups we know

Tradespeople can be reached by telephone – if the timing is right, the conversation is direct and practical, and the interviewer knows the sector. Our interviewers know how to approach trade businesses and get decision-makers on the phone.

HVAC contractors (heating, ventilation, air conditioning)
Electrical contractors and electricians
PV installers and solar system builders
Heating engineers and heat pump technicians
Refrigeration and air conditioning technicians
Owners, master craftsmen and buyers

Typical study content

Brand & product awareness

Which brands do trade businesses know? Which products do they install? Aided and unaided awareness measurement among defined trade groups.

Purchasing behaviour & supplier preferences

Which channels are used for purchasing? Which wholesalers and manufacturers are preferred? What influences the purchasing decision?

Heat pump & PV market potential

How many systems do businesses install per year? Which systems are fitted? How is demand for renewables developing?

Customer satisfaction

Satisfaction of trade businesses with suppliers, wholesalers and manufacturers – differentiated by business size, region and trade.

Tracking studies

Annual or semi-annual repeat surveys to measure market changes, awareness and satisfaction scores across multiple waves.

Training & certification behaviour

Which manufacturer training courses are used? What certifications are held? How do businesses decide on further training?

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Tell us briefly about your project – we usually respond within 24 hours.